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Kelowna Shell Aerocentre (email)
(5 Reviews)
Write a review of Kelowna Shell AerocentreUnit 104 - 6197 Airport Way, Kelowna, BC V1V 2S2
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Volume based discount on fuel. Our hours of operation are 7 days a week, 365 days a year.
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| Contact Information | ||||
|---|---|---|---|---|
| E-Mail Address | [email protected] | |||
| Frequency | 123.0 | |||
| Main Number | 12507658155 | |||
| Manager | Del Kohnke | |||
| Hours of Operation | 5:00AM-8:00PM Local | |||
| Fuel Prices (100LL + Jet A) | ||||
|---|---|---|---|---|
| 100LL Prices | Jet A Prices | Minimum Charge | ||
| Self Service | Full Service | Jet A | Jet A+Prist | |
| $2.55 | $1.89 | $1.92 | ||
| Services |
|---|
| Avionics, GPU, Oxygen, Catering, Hangar, Courtesy Car, Rental Car |
| Amenities |
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| Internet, WiFi, Vending Machines, Pilot Supplies, Crew Lounge, Snooze Room, Television |
| Reviews of Kelowna Shell Aerocentre |
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First Class operation... Showed up late in a single engine piston and was treated like royalty! Had hotel arrangements made and with a van waiting by the time we secured the aircraft. All this with no prior notice. Great place to clear customs late in the day also. I can't say enough about the great hospitality shown by everyone. MAULE MT-7-260 Super Rocket |
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Great spot in Kelowna, nice newer FBO Pilatus PC-12 |
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Great experience, up to par with the US fbo's which is a high goal. Welcomed GA traffic. Diamond Twin Star |
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The actual facility here is nice and organized, similar to the rest of shell FBOs. The staff on the other hand are not your typical staff working at shell FBO, they are not friendly and don’t bother to even say hello when you walk in to their facility as a customer. The person at the front desk will give you attitude no matter how polite you are inquiring about things. I felt unwelcome and even felt like I was being annoying asking the fuelers to fuel our aircraft. They looked like they hated their jobs, depressed and did not care about their customer service. Unlike the US shell FBOs where they roll out the red carpet out for us, this is far from calling it good customer service. I’ve been through here a few times and soon I will request a different FBO since a place with this kind of staff does not deserve my business. I'm surprised to see a few good reviews for location.
Beechcraft Super King Air 200 |
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From the Team at the YLW Shell Aerocenter:
We appreciate your business. Please ask us how you can save money on your fuel price! Corporate and GA is important to Kelowna and to YLW. We have developed a model with our fuel price structure to help you save money! Cessna Citation V |
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