United Airlines tweeted Yankees-Indians scores to a fan with bad in-flight Wi-Fi

Pretty much everyone complains about airline customer service, and for the most part, they’re right — it sucks. But every once in a while, an airline goes above and beyond just to prove it can. Like last night, when United Airlines kept a Cleveland Indians fan in the loop about the Yankees-Indians playoff game when his in-flight Wi-Fi wasn’t working: (www.aviationfigure.com) More...